DevOps Engineer Job Description

Posted today

DevOps Engineer

Agero - Medford, MA

About Agero:
Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.

ABOUT AGERO:

Agero + Swoop provides simplicity and peace of mind in the chaotic world of roadside and accident assistance. Nimble and energetic, our technology team is transforming the entire industry, taking manual processes, and redefining them as digital experiences, with a focus on speed to market, immediate impact, and rapid growth.

Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero. We handle over 12 million vehicle disablement events annually, serving 115 million drivers across the U.S.

It's not just a job, it's a mission to make driving safer, smarter, and more enjoyable for everyone.

The DevOps Engineer is responsible for the automation of all manual tasks, including build/deployment of the code, and processing data in order to enable continuous integration and continuous deployment frameworks.

KEY OUTCOMES:

Act as a liaison between application development and infrastructure teams.
Work in a fast-paced environment and have interest in learning new skill sets.
Use cloud APIs to improve monitoring of system's performance and stability.
Drive troubleshooting across multiple applications and create runbooks for outage events.
Passion for automation, knack for problem solving and ability to follow through on tasks to completion.

REQUIREMENTS:

3+ years of DevOps experience
1+ year of software development experience
3+ years of experience in building CI/CD pipelines
3+ years of experience supporting production environments
2+ years of experience running Terraform
5+ years of cloud experience with AWS
2+ years of cloud experience with GCP
Proficiency in scripting languages (UNIX, Shell, Python)

NICE TO HAVE:

Database experience: Oracle, PostgreSQL, MongoDB
Experience with monitoring tools such as Data Dog
Knowledge of Git
Knowledge of Agile methodologies including Scrum and Kanban
Knowledge of AWS Serverless Framework

Hiring In:

United States: AZ, FL, IL, KY, MA, MI, NC, NM, TN, GA, NH and VA
Canada: Province of Ontario

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients' relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other's differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.

To review Agero's privacy policy click the link: https://www.agero.com/privacy.

***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact .

***Agero communicates with candidates via text for matters related to submitted applications, questions, and availability for interviews. If you prefer not to receive texts, you can contact Agero's recruiting team directly at [redacted].