Retail Manager Resume Example

A definitive guide to writing a Retail Manager resume that lands more interviews and job offers. Or, have Leet Resumes write your resume for you…for free.

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Written by Marc Cenedella
Leading expert on resumes
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Marc Cenedella

Marc Cenedella is a nationally recognized thought leader on careers, resume writing, job search, career management and recruiting, Marc is frequently sought out by national media organizations for his expert commentary on employment, resumes, the job search and the job market.

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Last updated on September 1, 2022
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A Retail Manager Resume That Gets Interviews

You’ve mastered the art of the sale – well enough to lead others on the retail floor and make some hefty contributions to your employer’s bottom line. Now it’s time for a change and the only thing standing in your way is that one-page resume.

How do you quantify the brilliant displays you designed that brought in more customers last season? Or the training that increased sales and customer satisfaction?

Even though your sales associates might scoff at another sales training, we’ll put your expertise to good use and show you how to write an expert Retail Manager resume.

In this step-by-step guide, you’ll learn how to apply your sales acumen, ability to read a customer and expert communication skills to write a Retail Manager resume that lands you in the store of your dreams.

Prefer to have someone else write your resume?

That’s an option, too! Leet Resumes will craft a custom Retail Manager resume for you, and they’ll even do it for free (seriously!). (Tips are always appreciated.)

What to include in a Retail Manager Resume

Here’s the stocklist of the five essential sections you need in your resume:

  • Professional Headline
  • Professional Summary
  • Work Experience
  • Education
  • Keywords

We’ll walk you through each section and how to meet your customer where they’re at to increase conversions. In the meantime, if you ever need a little inspiration, check out the resume example made specifically for a Retail Manager.

Name + Contact

Sales 101: introduce yourself.

Let your recruiter know who to call for an interview by typing your full name at the top center of the page. Choose a font that’s legible and professional, then make it slightly larger than the rest of the text.

Underneath, add your contact information: phone number, email address and location.

Skip the socials (yes, even LinkedIn), and choose an email address that tells a recruiter “I’m a professional who can lead your sales associates to success,” — not the fandom reddit address you use to sign up for coupon codes and birthday rewards.

Professional Headline

This is your elevator pitch. Hit them quick with a potent three to five word punch that captures who you are and what you do. Think of it like the headline in a display window that gets the customer in the door so you can do the rest of the selling in person.

Start with a slightly flattering adjective to put you and your management in a positive light, like: team-oriented, detail-oriented, proficient, cost-effective, innovative or energetic.

Add a word or two to describe your level of experience in retail management: entry-level, junior, senior, lead, etc.

And top it off with your official title: Retail Manager.

The final result should look something like: Cheerful Senior Retail Manager.

Now you try!

Professional Summary

Your headline got them in the door, now it’s time to address their pain points and let them know you have the exact solution they’re looking for. But we’ll tread lightly by keeping the information in bite-sized morsels of short phrases and single words like you see in the resume example above.

Best of all, there’s no need to ask sales questions to determine your potential employer’s needs. It’s all written out for you in the original job posting. Pull up the listing to fill out the next four lines with crazy accuracy.

In line one, list all the positions you’d accept for your next title, including the exact job title for the role you’re applying for. Keep the other selections lateral or a step above where you currently are to further highlight your value.

In line two, comb through the job listing and add the most relevant skills you have that are listed in their qualifications. This might refer to a specific POS, sales methodology or experience in training or leadership.

The next two lines are completely optional, so if you can’t think of anything to fill them with, don’t worry about it. A targeted set of the first two lines is plenty to land you an interview.

In line three, list the highlights of your sales career (sales records, a showcase of your work experience, exceeding quarterly goals, etc.).

In line four, list awards and promotions you’ve received in retail.

Again, don’t get salesy and try to inflate your experience to fill the last two lines. Stick to your strengths, and use the extra space to take them to the cashwrap in the next section of your resume template.

Need a break?

No problem. Hand off your Retail Manager resume to the experts and let them wrap up the deal for you. They’ll apply their expertise to write a custom resume that lands more interviews. Try it out for yourself. {link}

Work Experience

If your potential employer has made it this far into your resume, you’re doing great. Now’s the time to seal the deal.

In the work experience section of your resume template, you want to highlight the success you bring to your employer rather than the duties and responsibilities you perform every day. So avoid making a list of what you do, and instead create a list of the results you generate (i.e. how you increase sales).

Start by listing your previous work history in reverse chronological order. Be accurate with the exact job title, dates of employment and name of your previous employer. For formatting tips, refer to the resume example above.

Under each position, make a bulleted list of those sales-generating successes you brought to each of your previous employers by using these three elements:

Success Verbs

Replace all passive verbs like managed, operated, performed or “was responsible for,” with strong success verbs at the beginning of every bullet point.

These are words like boosted, led, outperformed, exceeded, or increased. Instead of talking about what you do, they show the results you bring and allude to a positive outcome of your management before you even get to the sales pitch.

Numbers

When you’re appealing to a customer’s logic (or in this case, a recruiter’s logic), you need hard, objective evidence. Flashy adjectives and generic claims will do nothing for the sales pitch if you can’t tie it down with hard numbers.

Pair your strong success verbs with numbers about how you exceeded quarterly sales estimates by 33%, or how you trained a team of 18 sales associates to improve customer satisfaction ratings by 80%.

Numbers are the ticket to landing an interview, so include as many numbers as possible. As in, when you think you’ve added enough, go back and double the amount of numbers again.

Promotions

The story of your successful Retail Manager career probably includes a few promotions along the way. Promotions show a potential employer your success from a different angle. It appeals to their emotions, creates demand (other people like your work) and gives them the social proof they need to buy in.

For these reasons, include every promotion you’ve received to get those interviews.

As you can see, it’s all sales. Use your storytelling and communication skills to make this section of your resume template stand out from the competition.

Education

The emphasis of your resume is your work and skills, but this section provides additional context to your educational background.

Refer to the resume example above to see how this is laid out, and keep it brief (extracurricular activities, sports and incomplete degrees can be left off completely).

Here’s what to include:

  • Where you attended school
  • Dates of your attendance
  • Degree(s) you graduated with
  • Honors and awards you received

Short and sweet, and time to move on to the final section of your resume template to close the sale.

Keywords and Skills for Retail Manager Resume

As you’ll see in the resume example, this section will fill the rest of your resume with a series of keywords, skills and technologies you use in retail management.

This is another place to tailor your resume toward the specific position you’re applying to and to increase your chances of getting an interview.

We recommend referring to the original job listing, incorporating your biggest strengths in sales and including a combination of soft skills, professional skills and technologies to showcase a well-rounded competent Retail Manager.

Here are some examples to get you started:

Soft Skills:

  • Leadership
  • Excellent Communication
  • Attention to Detail
  • Listening Skills
  • Project Management
  • Time Management
  • Problem Solving

Professional Skills & Technologies:

  • Customer Service
  • Scheduling
  • Sales Training
  • POS System (be specific if they list one you’re familiar with)
  • MS Office Suite
  • Merchandising
  • Inventory Management

Once you have a combination of keywords that highlights your greatest strengths and compatibility with the open position, your resume is ready to pitch!

Have Leet Resumes write your Retail Manager resume for you

No joke, no gimmicks. We’ll write a custom professional resume for you, for free. It’s a no-risk, all-reward type deal (though tips are always appreciated).

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