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We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.

Qualifications

Position Qualifications:

• Bachelor's Degree from an accredited university
• 6 years of experience serving as an account administrator in a specific area of expertise to include trust administration, investments or insurance in a client service capacity
• 6 years of business development experience in trust administration, investments or insurance

Job Description

Trust Advisor III (Estate Settlement Officer)
Comerica's estate settlement unit is team of knowledgeable and experienced professionals, whose goal is to make the estate settlement process as seamless as possible for all concerned. As a Trust Advisor III in Estate Settlement, you will be responsible for serving as an Executor or Personal representative for a book of estate related administrative accounts, and providing support to our client families knowing the period following a death of a loved one can be a difficult time.

Position Competencies
Successful incumbents possess effective communication skills, problem solving skills, appropriate functional and technical skills, the ability to multitask, meet service standards and are focused on the customer.

Position Responsibilities:

• Core estate administration:
• Review, analyze and interpret documents to complete trust and estate administration.
• Manage estate settlement accounts, in concert with your assigned Estate Analyst (EA), and in accordance with the terms of the governing documents, laws, CMA policies and procedures, and client needs.
• Evaluate accounts for completeness and accuracy.
• Monitor and review account transactions.
• Respond timely to correspondence and client requests.
• Oversee the opening and closing of estate related administrative accounts.
• Develop solutions to issues brought forth by clients such as requests for special distributions, fee issues or disputes.
• In concert with EA, ensure full and complete transfer of assets, their cost basis, and the proper characterization of cash as income or principal.
• Ensure all tax codes and account administration codes are accurate and oversee tax reporting activities, coordinating with outside CPAs and advisors as well as internal tax partners, as needed.
• Coordinate with EA and monitor progress as EA ensures completion of primary EA duties including but not limited to:
• Ensure statements are obtained for DOD valuation purposes and account funding. Ensure system of record is updated accordingly.
• Coordinate outside asset collection (prepare letters and complete the necessary forms for various institutions). Work with internal/external partners as needed to collect/fund accounts. Follow up to ensure timely funding.
• Coordinate tangible personal property appraisals and distributions.
• Complete Asset Valuation Report (drives fees among other things).
• Prepare/send interested party letters in a timely manner.
• Track/update beneficiary information.
• Fee setup and maintenance.
• Manage bill pay and deposits.
• Gather and provide necessary tax documents needed for Final 1040 preparation.
• Setup account distributions

Grow ESU

• Develop new business through a network of internal and external business partners.
• Participate in activities geared toward revenue growth of business, for example
  
  • Secure and track future fiduciary appointments for Comerica.
  • Participate in development and awareness of agent for P.R./Executor campaign.

Risk management:

• Excel in managing risk, including but not limited to:
• Timely complete mandatory training.
• Respond timely and completely to audit requests.
• Communicate and escalate risk and legal issues to management and legal for awareness.
• Personally take responsibility to manage risk and legal issues and move issues toward final resolution.
• Follow all of Comerica's policies and procedures.

Provide excellent client service:

• Communicate directly with our clients, Financial Advisor partners, and other internal business partners.
• Provide timely updates on all account related activity and respond quickly to requests.
• Partner with clients and colleagues in a manner that is professional, respectful, timely and collaborative.

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.